Privacy Policy
Last updated: [confirm date]. UK GDPR / Data Protection Act 2018 aware.
Who we are
Forest Lea Cleaning Services ("we", "us") is a sole-trader / family-run cleaning business based in Coalville, Leicestershire. You can reach us on 01530 810063 or cleaningforestlea@gmail.com. [confirm legal trading name + ICO registration if applicable]
What data we collect
- Quote and contact form data: your name, phone number, email and any message you send us.
- Service delivery data: your address, the work performed, payment record.
- Site analytics: if you accept analytics cookies, anonymous information about which pages you visited.
Why we use it
- To respond to your enquiry and provide a quote (lawful basis: legitimate interest / pre-contract).
- To carry out the cleaning work you've booked (lawful basis: contract).
- To keep accounting records (lawful basis: legal obligation).
- To improve our website (lawful basis: consent, via the cookie banner).
Who we share it with
We don't sell your data. We only share it with: our accountant for tax purposes, our website / email hosting provider, and (if legally required) law enforcement or regulators. We never share your data for marketing.
How long we keep it
Enquiry data: up to 12 months. Customer records: 7 years for accounting purposes. Analytics: anonymous and aggregated.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict use of your personal data. Email us at cleaningforestlea@gmail.com and we'll respond within 30 days. You can complain to the ICO at ico.org.uk.
Cookies
We use a single essential cookie to remember your cookie-banner choice. Optional analytics cookies only fire if you accept them.
This is a starter template. Please review with the site owner and a UK data-protection professional before relying on it. [confirm]